Each leather piece carries its own soul — it will soften, deepen in tone, and evolve with you.
These small changes are part of its natural journey, a reflection of your own story.
Taking care of your leather piece ensures it will last for many years, even a lifetime. Leather is skin, and just like your own, it needs care, moisture, and gentle handling.
• All leather clothing and accessories should be professionally dry cleaned only.
• When storing, cover your leather item with a breathable fabric such as cotton or linen.
• Avoid plastic covers, as they trap moisture and can cause the leather to dry or crack.
• If your piece gets wet, let it dry naturally at room temperature — never use direct heat or sunlight.
• Protect from excessive sunlight, dryness, and heat, as these elements can fade, harden, or damage the surface.
• To keep your leather (not suede) soft and nourished, apply a natural leather balm or conditioner every few months — especially if stored for long periods.
• When not in use for a while, lightly fill the item with paper or fabric to help it maintain its shape.
• If you wear your piece at festivals or under the sun, clean it gently afterward to remove dust or sweat and preserve its natural texture.
Your SIGA piece was made to walk through time with you, aging gracefully, telling stories, and holding energy from every place it’s been.
To protect the color and texture, you can apply a natural suede protector spray before first use and every few months after.
At Siga Tribal, we carefully apply a light layer of natural suede protection to every suede piece before it leaves our atelier, so it arrives ready to accompany you on your journey.
• Avoid direct contact with water or moisture, as suede can absorb liquids easily and stain.
• If your piece gets wet, gently pat it dry with a clean cloth and allow it to dry naturally at room temperature — never use heat or sunlight.
• To clean light dust or dirt, use a soft suede brush or a dry sponge with gentle circular motions.
• For deeper marks, use a special suede eraser or take the piece to a professional leather cleaner.
• Keep away from oils, perfumes, and any chemical products.
• Store in a cool, dry place, covered with cotton or linen fabric, never plastic.
Your suede piece will naturally age with time; softening, shifting tone, and carrying the story of your adventures.
Treat it with care, and it will stay with you for many moons to come.
Each hand-dyed piece is one of a kind. Its shades and patterns are created through a slow, intuitive process using water, pigments, and time.
These organic variations make every garment unique and alive.
To keep your piece vibrant and beautiful for years to come, treat it with gentle care:
• Hand wash in cold water using mild soap or natural detergent.
• If using a washing machine, choose a delicate or cold cycle, and always wash separately or with similar colors.
• Avoid bleach or harsh chemicals as they can affect the natural pigments.
• Do not tumble dry. Hang to dry in the shade, away from direct sunlight.
• Iron on low heat if needed, preferably inside out.
• Store in a cool, dry place, folded or hanging loosely.
Each SIGA hand-dyed piece carries the mark of craftsmanship; soft gradients, earthy tones, and organic flow.
Fading over time is natural and part of its beauty, a reflection of its handmade essence and your own story woven into it.
We ship worldwide from our atelier in Portugal via CTT Registered Mail.
All orders include a tracking number, so you can follow your parcel at www.ctt.pt.
Delivery Times
• Europe: 5–6 business days
• Outside Europe: 8–12 business days
Shipping costs are automatically calculated at checkout based on destination and weight.
Important Notice for USA Orders
Due to the new U.S. import and tax regulations, shipments to the United States are currently available only via UPS Express.
Delivery time to the USA is approximately 6 business days.
Ready-to-wear items are shipped within 3 working days after payment confirmation.
Estimated delivery times:
• Europe: 4–6 working days
• Outside Europe: 12–15 working days
If you experience any delays in receiving your order, please contact us at [email protected] and we’ll help you confirm the shipment status.
Keep in mind that delivery times may vary depending on customs clearance in your country.
For orders shipped via registered mail, a tracking number will be provided once your order has been dispatched.
You can use this tracking number to follow your parcel at www.ctt.pt.
If you’ve chosen UPS Express shipping, you’ll receive a separate UPS tracking link via email once your package is on its way.
We accept PayPal, Visa, Mastercard, and American Express for all online orders.
All transactions are secure and encrypted to ensure your payment information is protected.
Yes, we also accept bank transfers for custom orders or direct purchases.
If you prefer this payment method, please contact us at [email protected], and we’ll send you the bank details and the total amount including shipping.
Your order will begin production once the payment is confirmed.
Yes, we do accept returns if for any reason you are not satisfied with your order.
However, please note that we do not accept returns or exchanges for Custom Orders, as these pieces are handmade according to your specific requests.
To ensure your Custom Order is perfect, please make sure to describe all details and preferences clearly in the Custom Order Form before confirming your purchase.
If you wish to return your order, please email us at [email protected] within 3 days of receiving your item to let us know you’ll be sending it back.
Once we confirm your return request, please ship the item to:
Siga Tribal
Rua da Devesa, nº 130
Lanheses – Viana do Castelo
Portugal – 4925-409
Please note: The buyer is responsible for all shipping expenses in the event of a return.
We recommend using a tracked shipping service to ensure the item arrives safely back at our atelier.
Refunds are usually processed within 2–3 weeks after we receive and inspect the returned item.
Please note that products must be in their original condition — not damaged, never worn, and not altered in any way.
Once the return is approved, the refund will be issued through the same payment method used for the purchase.
At the moment, we do not offer direct exchanges.
If you would like a different size, color, or model, please return the original item (if eligible) and place a new order.
For Custom Orders, adjustments are made only by special request. Feel free to contact us to discuss your case.
If your order arrives damaged or with an error, please contact us immediately at [email protected] with photos of the item and packaging.
We’ll review the situation and offer a repair, replacement, or refund, depending on the case.
Yes, absolutely. Your personal information is treated with the utmost care and confidentiality.
We use your details only to process your order, manage shipping, and communicate with you when needed.
All personal data is securely stored and never shared, sold, or disclosed to third parties.
Our website uses encrypted SSL protection to ensure your information remains private and safe.
